According to Global Workplace Analytics, remote work has grown 159% since 2009, while Owl Labs established it has increased by 55% in the last five years. With the pandemic, remote work and remote employee monitoring have soared, and have doubts as to how to do it in conformity with the law.
So, what prerequisites are required to perform remote employee monitoring without encountering a lawsuit? This article will answer this question from the point of view of employment law and employer-employee relationships.
Depending on your business needs, it will be necessary to have different types of information about employees. For example, production managers need to know, as a rule, who is doing what and how much time is being spent on specific projects or activities. HR managers need to know about absences and their reasons with absence statistics in accordance with the Labor Code of the country where the company is located. Therefore, it is common that employers need to access employee information from a wide range of sources to fill this information gap.
Remote Employee Monitoring Service
Are you interested in knowing if your employees are online and what they are doing while accessing the Internet? Moreover, what time do they spend online? In other words, how much time can be considered for working during certain hours? Thanks to the company’s remote employee monitoring service you will have this information at your fingertips from anywhere in the world. registered. However, there are rules that have to be respected by the employer in order to stay on the safe side.
Monitoring Employees with Software
Just as you use a stopwatch during a race, you can also use software to monitor employees’ time. You can set up an alarm so that you are informed about the clock hour at which specific activities are being performed. Of course, this activity can be done remotely without employee knowledge. However, if an employee finds out about it, the employer may have trouble with lawsuits.
Employees Usage Control
In order to prevent any problems, software applications have a variety of controls that allow employees to control their work times. It can be a few minutes a day, an hour a day or even more. For example, the ability to control mobile devices has become very popular among employers. This way, you can decide what features are allowed and at what time these features are used. The feature of ‘silent’ mode is also worth mentioning.
Pros of Remote Employee Monitoring
There are several advantages of remote employee monitoring that allow for maintaining teams aligned and keep tabs on productivity.
Monitoring software can improve employee output by measuring the time collaborators dedicate to the company – from their arrival time to their departure time, whether from home or anywhere else.
You will be able to notice what type of information your employee is accessing. For example, if he or she is looking for job vacancies, you will be able to take advantage of the situation right away.
Remote employee monitoring service provides increased security for companies by providing protection against fraud and other crimes. More precisely, it prevents employees from taking screenshots or using applications that can reveal confidential information about your company’s clients or competitors.
Cons of Remote Employee Monitoring
It is impossible to detach employee monitoring from an ethical frame. Employees may feel their privacy had been devalued or violated, and it may be difficult to retain employees if monitoring seems intrusive.
Monitoring can signal a lack of trust, which can breed resentment and reduce employee morale and productivity.
In this regard, based on Gartner’s research from January 2021, less than 50% of workers trust their companies with their data, while 44% do not hear any information about the data companies collect. Around 38% of US workers think their companies have not communicated enough about how they will treat their digital data. About 43% of US workers are unsatisfied with the way in which their companies handle their data, while around 36% want to know more about the potential risks of working for a company that collects personal data.
Who can use remote employee monitoring?
Considering that there are various applications that are capable of remote monitoring, it is possible to control employees in various ways.
Similarly, according to Forbes, 23% of companies will outsource their employees’ monitoring to the cloud by 2020. This forecast is based on research by IDC, which demonstrates that 80% of companies plan to employ software to control employees’ activities at least occasionally.
Where do you need to go if you want to use remote employee monitoring?
In order for your company not to fall into legal problems related to collecting data, it is very important that you establish a transparent policy.
You will need to implement a detailed and precise policy to legitimize the use of remote employee monitoring:
You must define the scope of the application. The term “personnel control” can be used in some countries, while some others use “employee monitoring” or simply “office controls.” You are expected to define remote employee monitoring as part of your security protocols, which would include data protection measures.
Remote employee monitoring is an important part of the company’s security measures. They are also necessary to maintain employees’ performance. Moreover, monitoring employees can improve the overall situation in the company, which will help to increase its productivity, reduce errors and minimize workflow costs. Remote employee monitoring helps to find out what employees are doing in their spare time, this way you will know what they are doing in their free time in general.
Interested in reading more about how businesses can use remote working? Maintain The Cybersecurity of Your Remote Company discusses how to implement and maintain the cybersecurity of a business while remote working.
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