Our Methodology
Our TSVMap methodology takes four steps to prioritize thoroughness, ensure optimal adoption, and deliver long term, sustainable results.
Milestone Method Timeline
And what you can expect from our process.
1. Milestone One
Define Current Systems
Meet with management to review and define the current systems and processes that are being utilized for day-to-day operations, security, technology and any other system that may impact operations or output.
1-A
Define Current Systems
Tech/Software Analysis
Understanding why a firm is succeeding in some areas but struggling in other areas begins with an analysis of the software and technology that a company utilizes on a day-to-day basis. There is no shortage of options in the marketplace; however, most companies fail to utilize the tools they have to their full potential. Whether this is due to the tech or software not fitting the specific needs of a company or simply because of a lack of knowledge TSVMap’s first step is to understand the tools at your disposal in the context of your company’s workflow and industry.
1-B
Define Current Systems
Data Infrastructure Charting
Data is the foundation of every operation within a company. To optimize your efficiency, you must optimize the way data is gathered, stored, and distributed throughout systems, workflow, and resources. Regardless of industry or size, data infrastructure principals remain the same. Often, there are 3 to 5 ways to change how data is integrated and distributed which will yield substantial increases in operational efficiency.
1-C
Define Current Systems
Workflow Mapping
If Tech/Software are the tools and data the materials, workflow serves as the way all resources work in concert to produce efficient results. The third piece to Defining Current Systems is a charting of how a company works its tools, data, and people together to produce. Often, there is a much large disconnect between stakeholders intended workflow and the actual workflow. TSVMap helps identify how resources and operating procedure are working together in both micro and macro operations.
Understand the DNA of your Company
Before making an honest assessment, TSVMap works to understand all the pieces of the puzzle to better know why your company thrives and what is holding it back.
2. Milestone Two
Interview The Team
The next step is to conduct onsite interviews with the team who will be interacting with, servicing, or expanding the system on a day-to-day basis. This gives us detailed information about the tasks being performed, the overall utilization of available technology, and where a new solution is needed to streamline, error-proof, or otherwise improve daily workflow.
2-A
Interviewing the Team
Management & Stakeholders
Management & Stakeholders are the objective setters for a firm. Interviewing the leaders of the firm and understanding their unique perspective on goals, success, and failures is paramount to identifying why processes, systems, and people are being utilized in their current capacities. Identifying objectives with stakeholders and managers creates dialogue that crystalizes what needs to take priority and helps identify which challenges are truly preventing a firm for growing in a healthy, sustainable way.
2-B
Interviewing the Team
Employees & Operators
No matter how genius a solution may be or clever a tool is, adoption is the single greatest determining factor for future success. Operators and employees provide some of the most valuable feedback for identifying challenges that stakeholders may be blind to. Additionally, understanding the workforce who is responsible for implementing solutions and new tools goes a long way in developing a plan and solutions that will be adopted and implemented in a way that makes the investment payout.
2-C
Interviewing the Team
Culture
Sustainable growth is the product of much more than a “healthy work culture” but it is not less. As important as having the right systems and processes in place is, a culture that fails to incentivize engagement and attention to detail can railroad the best laid plans. Studies show time and time again that engagement from employees and leadership that is willing to make proactive, courageous decisions produces a team that is more than the sum of the parts. TSVMap works to analyze how management and operators interact and view each other to help identify culture strengths and weaknesses.
Culture Trumps Control
Understanding the people behind the product is an invaluable tool to understanding why things are the way they are. Before building a solution, you need to know the people who will be responsible for seeing it succeed.
3. Milestone Three
Analyze the Entire Process
After the first two phases and based on what we learn about systems, processes and the team, we will then research possible solutions and provide recommendations for workflow, system(s), and processes.
3-A
Analyze the Entire Process
Crystalize Strengths and Weaknesses
Analysis of everything discovered in the first two steps is then processed with the full TSVMap team to identify macro strengths and weaknesses. We do this to begin clarifying what type of solutions would best suit a firm’s strengths and areas of opportunity. We place a high emphasis on maximizing what a company already does well and limit the parts of processes and systems that limit these strengths. In this way we begin to narrow the hundreds of potential paths to the ones that work best for the company.
3-B
Analyze the Entire Process
Detail Bottlenecks
In identifying what makes a company uniquely equipped to grow our team is ready to dive into the details of where systems and processes are hamstrung. This part of the process is where all the conversations and observations from the previous two steps are crucial in identifying the dozens of inputs that cause a bottleneck in efficiency. Major bottlenecks are never caused by one deficiency. Identifying the contributing factors and processing the multiple facets of a problem is key in creating a unique, effective solution.
3-C
Analyze the Entire Process
Prioritize Growth Opportunities
There is never a shortage of “next steps” when analyzing systems, processes, and people. Prioritizing which areas for growth are the most time-sensitive and will contribute to future solutions is the best way to combat analysis paralysis. Our team will take your company’s growth objectives and cross check them against current deficits to create a triage list that informs the type of solutions and systems proposed in the final TSVMap Plan.
Recognize who you are and where you are headed
After gathering all the relevant information our team works in concert with your stakeholders to create a clear statement of what is healthy and what needs attention. This is the groundwork of a successful proposal.
4. Milestone four
Plan / Proposal
The plan will provide you with solutions to meet your objectives in a scalable way. Specifically, to increase production output, labor and equipment efficiency, and overall operational and financial performance. We accomplish this by either modifying existing systems and training programs, or incorporating new systems and custom-developed integration.
4-A
Plan/Proposal
Custom Solutions
TSVMap details the potential advantages and drawbacks of custom-built software solutions and provides essential direction on whether a custom solution is the right choice. Expertise in system adoption and software development gives TSVMap a unique perspective on the real costs and benefits of this type of a solution. TSVMap charts out the real development timeline, costs, and payoffs of such a project and projects how effective of a measure it would be.
4-B
Plan/Proposal
Off-the-Shelf Solutions
For many clients, a fully customized software is not the most efficient solution due to the amount of time, resources, and training that can be required. At TSVMap we do not focus on only one way to solve a challenge. For many firms, some combination of existing software, systems, and training already match many of their needs. TSVMap researches existing resources, studies their integration capabilities and develops a strategic plan for implementation. This portion of the proposal includes some custom development, to tailor off-the-shelf software to meet a company’s unique needs.
4-C
Plan/Proposal
Order of Operation
Part of every TSV Assessment is a clear step-by-step strategy for addressing pressing concerns and streamlining existing systems to lay a strong foundation for future advancements.
Map your path, achieve your goals
A plan, an order of operation for implementation, and guidance for possible solutions gives you the chance to choose your path to achieving your objectives.
Are you ready for a better direction?
TSVMap is a coalition of industry experienced experts whose singular goal is to help firms chart a path from where they are to where they want to be. Mapping the right course for healthy, sustainable growth starts with a conversation that we would love to have with you. Get started by reaching out today!